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2010年10月19日 星期二

IT Managed Service Providers Can Be Great Cost Effective Solutions

IT managed service providers can be extremely beneficial to the client receiving the services as well as attractive to businesses providing the services. The most well known example of managed IT services is that of the managed dedicated server where all technical changes as well as the physical server are taken care of by the service provider. IT management as a service has begun to receive notice and acceptance well beyond the simple managed server from both providers and from clients.

Having the staff on site is not strictly necessary for many organizations and this makes it ideal for providers offering off site IT services. IT costs can fluctuate depending on the type of software that must be deployed, training needed for employees or support services needed. However for companies with a managed IT solution, the costs are normally fixed each month and worked into the budget.

Almost every company has a different focus and the focus of the IT department can shift to match the needs of the individual client. More and more providers are shifting to providing managed IT services, and though there are a few obvious issues to overcome, the end result is greater client satisfaction and a higher level of service where the provider can anticipate problems using the specialized software and their dedicated staff and prevent them rather than simply reacting.

Managed services for IT are not a new concept but some resistance may have to be overcome as many clients are used to considering IT an in house problem or in some cases calling for consultants only after the unthinkable has happened such as data loss or unauthorized access. There are particular areas that are simpler to transition to because the client base understands the potential losses or complications far outweigh the fixed monthly cost of a managed service. When considering a transition to fixed services a provider should also consider any government regulations which must be adhered to as well.

Security of data has always been a high priority for businesses and the potential market for managed services of this type is very large, particularly in small and medium sized businesses. Website hosting and data storage are also areas which tend to meet less sales resistance from the clients. Obviously these are not the only managed services which can be beneficial to both the customer and the provider but these areas have already gained wide acceptance.

Managed servers have been around for years and the clients view these as cost effective solutions for server hosting wherein they need only worry about what their site will provide and not the IT end of their online presence. As outsourcing specialized technical jobs becomes more common there will undoubtedly be less resistance to any type of managed services. It makes more sense for the company and provides a stable income for the excellent service provider.

Software as a service, desktop as a service and many other IT services have introduced a new market for the provider and cost effective solutions for the business which may be required to maintain many machines and deploy software over multiple branches as in the case of a corporation. While IT managed service are not yet the preferred solution for every company they are becoming increasingly more accepted by service providers as well as companies of all sizes.

With the right amount of marketing of the correct type it has been possible for service providers who formerly worked on an as needed basis to shift their focus to providing managed IT services. The benefits for both the service provider and the client are multiple. Once a client has been secured, those first months of service can cement customer loyalty.

2010年10月6日 星期三

Crucial Features For The Best Remote Admin Software

Today more and more people are working from home, often for established businesses. If you are running your own business you may want to have software that will enable you to perform admin tasks and check on your workers progress remotely. So before you take the plunge and spend money on new software take a look at the important features of the best remote admin software.

One of the most important features of this type of software is that is has to be easy to operate. Software that is too complex to understand and work is not a good choice at all. It will only make you waste your time trying to work it out and this is not what you are looking for.

Remote viewing what is on other PC's in your network is another absolute must in terms of features. In fact this feature is one of the main things that you should be looking for. Without the aid of remote viewing you will not be able to undertake as many tasks as you would like to. Businesses that work with files, and most do today, you will need the ability to share files remotely. By doing this you will be able to cut down on the need for emails which can take time. You will be able to transfer files with ease to the PC's of your workers.

Sharing desktops remotely is also an important feature that you will need. One desktop that can be shared by two or more users remotely can be invaluable. Not only will this feature help to keep costs low it is also a good way of keeping desktops in order as they are used by more than one person. Remote software should also have a security system embedded in it that you can rely on. Computer security has always been an issue and it continues to be. Your software should operate securely and not pose any problems for you or your workers. So check the level of security offered before you buy any software.

Support for your software if it encounters any difficulties is a very crucial feature that you need to have. Without good support you could find that time and money is wasted if your software is not performing as it should be. Good admin software that can be used remotely should always have this. The last important feature of this kind of software is that is has to have the right control over other PC's. You must be able to do every admin task that you are looking for which includes controlling other computers. If you are unable to fully control another computer remotely you need to look for new software.

So if you need to buy software to control remote admin activities you should know which are the things to look out for in the best remote admin software. Once you know this you can make an informed decision on what to buy. So if you are in the market to buy remote admin software use this information to help you and you will be making a good choice.

2010年9月13日 星期一

System Management Software Beginners Guide

In order to implement and manage distributed systems, there is a need to use what is known as system management software. Assuming a company is big enough and has operations spread out far enough to warrant a distributed system, the advantages are fairly obvious. For a growing company, there is a cutoff point at which it becomes unrealistic to do individual installations on each station, and sort through the paper and electronic trail left by each user in order to centralize the entire setup.

 

Once system management is implemented, the process becomes more streamlined. The automation starts offering immediate benefits. It enables reduction in IT staff levels and improves security and information sharing among employees and departments, and with the data already centralized, the reporting and monitoring process becomes a lot easier.

 

Installation & Management: The biggest benefit is in the form of automation of new installations and upgrades. If a company has 10 computers in the same office space, it's not that hard to do installations individually on each station. But that's out of the question for companies with hundreds or thousands of computers housed at different locations. When a company starts using servers and system management software, the whole process suddenly becomes automated, and needs less staff and less time.

 

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis.

 

The savings start piling up because it is now cost-effective for the company to install new software and systems. Possibilities open up, including ERP and other enterprise level client server based architecture systems. The company has the capability to expand, move to distributed locations, and start adding new processes to its operations. What starts as an IT help tool ends up triggering massive changes in the company's work flow, distribution, reporting capability and productivity.

 

Security: System management software helps enhance security in a number of ways. For starters, the security settings on all the computers are the same and can be managed remotely by the admin. Users can be given access to the exact same settings on all computers, based on usernames and their duties. This means the computers are more immune to hacking and other external attempts to infiltrate the network.

 

Critical security updates and software patches can be administered quickly and simultaneously to all stations, thus reducing chances of the system going down or being attacked. Anti-virus software and malware protection can be installed on an enterprise network level, which provides more protection. Centralized data storage and backups on servers offer greater safety and reduce chances of data corruption or data loss due to hardware problems.

 

Monitoring: Monitoring capability on the network is one of the biggest advantages, in addition to the cost benefits and automation capabilities. The network can be monitored for both network usage patterns and employee behavior. It helps the administrators improve network capabilities, and the management to observe and follow employee work patterns and performance.

 

In summary, system management software is everything it is hyped up to be, and then some. While it has spectacular benefits and can accelerate the company's growth, the decision has to be made on a case-to-case basis. Each company has to do a cost benefit analysis and decide if the ROI is sufficient to warrant the change.